Everything You Need to Know About Us
We’ve compiled answers to the questions most clients ask. If you don’t see your question here, you’re welcome to reach out anytime via our support email or phone lines — our team is ready to assist you.
Not necessarily. While not every case is recoverable, many victims are incorrectly told there are “zero chances” simply because the process is complex. Without proper legal action, tracing intelligence, cross-border recovery work, and coordinated escalation, simply filing a police report or asking a bank for a refund often does very little on its own.
Yes. Many clients contact us with very limited evidence — sometimes almost nothing at all. Once you become a client and a lawyer is assigned to your case, we can often assist in obtaining transaction records, tracing information, and additional supporting documentation as part of the recovery process.
Potentially, yes. We regularly review cases that are several years old. Even older fraud cases may still contain usable transaction trails or recovery opportunities depending on the circumstances.
For security and privacy reasons, we operate fully online. This helps protect both clients and staff involved in sensitive financial recovery matters.
ALC Limited is registered with the UK government and operates through a structured professional process. Clients are assigned dedicated case coordinators and may also arrange video calls with assigned legal representatives during the recovery process.
Over the last 8 years, our reported success rate across accepted cases is 94%. Recovery outcomes vary depending on the complexity and evidence available in each matter.
Not every case is recoverable. Everything depends on the specific circumstances of your case, including the transaction trail, available evidence, timing, and where the funds were transferred. After assessment, our team will explain clearly what recovery possibilities may exist and why.
From the moment a lawyer is formally assigned to your case, many recovery matters are resolved within approximately 7–21 business days. More complex international or cryptocurrency-related cases may require additional time depending on third-party cooperation.
In most fraud cases, funds are moved outside of Canada very quickly through international accounts, exchanges, or third-party payment systems. Cross-border recovery matters are one of our primary areas of focus, and we regularly assist clients dealing with international transaction trails and overseas entities.
Yes. Clients receive ongoing communication and progress updates throughout every stage of the case.
Apart from being good people? ALC Limited operates on a service fee structure. In successful recovery matters, our fee is typically 10% of the recovered amount. If you recover nothing, charging huge percentages would be a pretty terrible business model for us too.